Refund policy

At Chapters and Chances, your satisfaction is our priority. Please note:

1. Returns:

  • We do not offer returns. All sales are final.

2. Refunds:

  • Claims for missing, damaged, or incorrect items must be reported within 7 days of delivery. Claims made after this window will not be eligible for refund or replacement. Contact Us : support@chaptersandchances.com 

3. Exchanges:

  • We do not offer direct exchanges. If you need a different item, please return the original item (if eligible) and place a new order.

4. Non-Returnable Items:

  • Personalized products and special orders are not eligible for return or refund.

For assistance, please contact us at support@chaptersandchances.com. We’re here to ensure you’re happy with your purchase!