FAQs

Frequently Asked Questions

What is a Blind Date with a Book?

A Blind Date with a Book is a surprise reading experience. Each bundle includes a carefully selected book wrapped in beautiful packaging so the title and author remain a mystery until you unwrap it.

Many of our bundles also include cozy extras such as tea or hot chocolate, a spoon and straw, bookmarks, stickers, sticky tabs, a notebook with a genre stamp, a charm, and decorative ribbon with a wax seal. Every package is designed to feel like opening a gift.


How do I choose my book?

When placing your order, you simply select the genre or type of book you'd like to receive.

If you have specific preferences, favorite tropes, or books you'd prefer to avoid, you can leave a note during checkout. We’ll do our best to match your bundle with something you'll love.


Are the books new?

All books included in our bundles are brand new copies.


Can I request a specific book or author?

Because the experience is designed to be a surprise, we cannot guarantee specific titles or authors.

However, you can include notes about genres, tropes, or themes you enjoy, and we’ll curate a book that fits those preferences as closely as possible.


What if I receive a book I already own?

While we do our best to avoid common duplicates, it can occasionally happen.

If you receive a book you already own, please contact us and provide proof of ownership. We’ll happily offer a discount toward your next order. You may also share a Goodreads list with us to help avoid duplicates when possible.


How long will it take to receive my order?

Orders are typically processed within 2-7 business days.

Estimated delivery times:

Domestic orders: 5–7 business days
International orders: up to 14 business days

Shipping times may vary depending on location and carrier delays.

 


Can I send a Blind Date with a Book as a gift?

Absolutely. Our bundles make wonderful gifts for book lovers.

You can include a personalized message during checkout, and each package is wrapped to feel like a special surprise for the recipient.


What is your return policy?

Due to the curated and mystery nature of our bundles, we do not accept returns.

However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll make it right.


How can I track my order?

Once your order ships, you will receive a tracking number via email. You can use this number to follow your package through the carrier’s website.


Do you ship internationally?

Yes! We ship internationally. Shipping costs and delivery times vary depending on your location and will be shown during checkout.


How can I contact customer service?

You can reach our team anytime at:

support@chaptersandchances.com

We aim to respond to all inquiries within 24 hours on business days.